1. Presentation of the website.

Pursuant to article 6 of law n ° 2004-575 of June 21, 2004 on confidence in the digital economy, users of the Hotel L’Ortega website are informed of the identity of the various stakeholders within the framework of its implementation and monitoring:

Owner: SAS HOTEL L’ORTEGA – 1 Avenue Roger Dodin 35136 Saint-Jacques

Publication manager: Fabienne LIGER – 02 99 31 15 31

The publication manager is a natural person or a legal person.

Webmaster: RESO France – 16 Rue de la Haltinière, 44300 – 02 51 84 04 58

Host: ovh – 2 rue Kellermann 59100 Roubaix 1007

Data Protection Officer: Fabienne LIGER – contact@hotel-ortega-rennes.fr

Photographic credits: Cyril FOLLIOT Photographer

2. General conditions of use of the site and the services offered.

The Site constitutes an intellectual work protected by the provisions of the Intellectual Property Code and applicable International Regulations.
The Customer may not in any way reuse, transfer or exploit for his own account all or part of the elements or works of the Site.

Use of the Hotel L’Ortega site implies full acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time, users of the Hotel L’Ortega site are therefore invited to consult them on a regular basis.

This website is normally accessible to users at all times. An interruption due to technical maintenance may however be decided by Hôtel L’Ortega, who will then endeavor to communicate to users in advance the dates and times of the intervention. Likewise, the legal notices can be modified at any time: they nevertheless apply to the user, who is invited to refer to them as often as possible in order to become acquainted with them.

3. Description of the services provided.

The purpose of the Hotel L’Ortega website is to provide information on all of the company’s activities.
Hôtel L’Ortega strives to provide on the site as accurate information as possible. However, it cannot be held responsible for omissions, inaccuracies and deficiencies in the update, whether by itself or by the third party partners who provide it with this information.

All the information indicated on the Hôtel L’Ortega website is given for information only and is subject to change. Furthermore, the information on the Hotel L’Ortega website is not exhaustive. They are given subject to modifications having been made since they were put online.

4. Contractual limitations on technical data.

The website cannot be held responsible for material damage related to the use of the site. In addition, the user of the site agrees to access the site using recent equipment, which does not contain viruses and with an up-to-date latest generation browser
The Hotel L’Ortega site is hosted by a service provider in the territory of the European Union in accordance with the provisions of the General Data Protection Regulations (RGPD: No. 2016-679)

The objective is to provide a service that ensures the best accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible periods of time, in particular for the purposes of maintenance, improvement of its infrastructures, failure of its infrastructures or if the Services and Services generate deemed traffic. unnatural.

Hôtel L’Ortega and the host cannot be held responsible for any malfunction of the Internet network, telephone lines or computer and telephone equipment linked in particular to network congestion preventing access to the server.

5. Intellectual property and counterfeits.

Hôtel L’Ortega is the owner of the intellectual property rights and holds the rights to use all the elements accessible on the website, in particular texts, images, graphics, logos, videos, icons and sounds.
Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited without prior written authorization.

Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of Articles L.335-2 and following of the Intellectual Property Code.

6. Limitations of Liability.

Hôtel L’Ortega acts as the publisher of the site. Hôtel L’Ortega is responsible for the quality and veracity of the Content it publishes.

Hôtel L’Ortega cannot be held responsible for direct or indirect damage caused to the user’s equipment when accessing the Hôtel L’Ortega website, and resulting either from the use of equipment that does not meet the specifications indicated in point 4, either the appearance of a bug or an incompatibility.

Hôtel L’Ortega cannot also be held liable for indirect damages (such as, for example, loss of market or loss of opportunity) resulting from the use of the Hôtel L’Ortega site.
Interactive spaces (possibility to ask questions in the contact area) are available to users. Hôtel L’Ortega reserves the right to remove, without prior notice, any content posted in this space that contravenes the law applicable in France, in particular the provisions relating to data protection. Where applicable, Hôtel L’Ortega also reserves the right to question the user’s civil and / or criminal liability, particularly in the event of a racist, abusive, defamatory or pornographic message, whatever the medium. used (text, photography…).

7. Management of personal data.

The Customer is informed of the regulations concerning marketing communication, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 06, 2004 as well as the General Data Protection Regulation (RGPD: n ° 2016-679).

7.1 Responsible for collecting personal data

For Personal Data collected in the context of creating the User’s personal account and browsing the Site, the person responsible for processing Personal Data is: Ms. Ligier Fabienne. Hôtel L’Ortega is represented by Fabienne LIGER, its legal representative

As responsible for processing the data it collects, Hôtel L’Ortega undertakes to comply with the framework of the legal provisions in force. It is up to the Client in particular to establish the purposes of its data processing, to provide its prospects and clients, from the collection of their consents, with complete information on the processing of their personal data and to maintain a register of treatments in accordance with reality.
Whenever Hôtel L’Ortega processes Personal Data, Hôtel L’Ortega takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which Hôtel L’Ortega processes it.

 

7.2 Purpose of the data collected

Hôtel L’Ortega may process all or part of the data:

• • to allow navigation on the Site and the management and traceability of the services and services ordered by the user: connection and use data of the Site, invoicing, order history, etc.
  • to prevent and fight against computer fraud (spamming, hacking, etc.): computer equipment used for browsing, IP address, password (hash)
  • to improve navigation on the Site: connection and usage data
• to conduct optional satisfaction surveys on Hôtel L’Ortega: email address
• to conduct communication campaigns (sms, email): phone number, email address

Hôtel L’Ortega does not sell your personal data, which is therefore only used out of necessity or for statistical and analytical purposes.

 

7.3 Right of access, rectification and opposition

In accordance with the European regulations in force, Users of Hôtel L’Ortega have the following rights:

• • right of access (article 15 RGPD) and rectification (article 16 RGPD), updating, completeness of User data right to block or erase User personal data (article 17 of the RGPD), when they are inaccurate, incomplete, ambiguous, out of date, or the collection, use, communication or conservation of which is prohibited
  • right to withdraw consent at any time (article 13-2c RGPD)
  • right to limit the processing of User data (article 18 RGPD)
  • right to object to the processing of User data (article 21 GDPR)
  • right to portability of data that Users have provided, when this data is subject to automated processing based on their consent or on a contract (article 20 GDPR)
  • right to define the fate of Users’ data after their death and to choose to whom Hôtel L’Ortega must communicate (or not) their data to a third party that they have previously designated

As soon as Hôtel L’Ortega becomes aware of the death of a User and in the absence of instructions from him, Hôtel L’Ortega undertakes to destroy his data, unless their conservation is necessary for probative purposes or for meet a legal obligation.

If the User wishes to know how Hôtel L’Ortega uses their Personal Data, request to rectify them or oppose their processing, the User can contact Hôtel L’Ortega in writing at the following address:

HOTEL L’ORTEGA – DPO, Fabienne LIGER

1 Avenue Roger Dodin 35136 Saint-Jacques.
In this case, the User must indicate the Personal Data that he would like Hotel L’Ortega to correct, update or delete, by identifying himself precisely with a copy of an identity document (identity card or passport).

Requests for the deletion of Personal Data will be subject to the obligations imposed on Hôtel L’Ortega by law, in particular with regard to the preservation or archiving of documents. Finally, Users of Hôtel L’Ortega can file a complaint with the supervisory authorities, and in particular the CNIL (https://www.cnil.fr/fr/plaintes).

 

7.4 Non-communication of personal data

Hôtel L’Ortega is prohibited from processing, hosting or transferring the Information collected on its Customers to a country located outside the European Union or recognized as “unsuitable” by the European Commission without first informing the customer. However, Hôtel L’Ortega remains free to choose its technical and commercial subcontractors on the condition that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (RGPD: n ° 2016-679) .

Hôtel L’Ortega undertakes to take all the necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident impacting the integrity or confidentiality of Customer Information is brought to the attention of Hôtel L’Ortega, it must inform the Customer as soon as possible and notify him of the corrective measures taken. Furthermore, Hôtel L’Ortega does not collect any “sensitive data”.

The User’s Personal Data may be processed by subsidiaries of Hôtel L’Ortega and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.

Within the limits of their respective powers and for the purposes mentioned above, the main people likely to have access to the data of Hotel L’Ortega Users are mainly our customer service agents.

8. Incident notification

No matter how hard you try, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot therefore guarantee absolute security.
If we become aware of a security breach, we will notify affected users so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level. We are committed to fully informing our clients of all matters relating to the security of their account and to providing them with all the information necessary to help them meet their own regulatory reporting obligations.

No personal information of the user of the Hotel L’Ortega site is published without the user’s knowledge, exchanged, transferred, assigned or sold on any medium whatsoever to third parties. Only the assumption of the purchase of Hôtel L’Ortega and its rights would allow the transmission of such information to the prospective purchaser who would in turn be bound by the same obligation to store and modify data with regard to the user. of the Hotel L’Ortega website.

Security

To ensure the security and confidentiality of Personal Data and Personal Health Data, Hôtel L’Ortega uses networks protected by standard devices such as firewalls, pseudonymization, encryption and password.

When processing Personal Data, Hôtel L’Ortega takes all reasonable measures to protect it against any loss, misuse, unauthorized access, disclosure, alteration or destruction.

 

9. Internet “cookies” and “tags” hypertext links

The Hôtel L’Ortega site contains a number of hypertext links to other sites, set up with the permission of Hôtel L’Ortega. However, Hôtel L’Ortega does not have the possibility of verifying the content of the sites thus visited, and therefore assumes no responsibility for this fact.

Unless you decide to disable cookies, you agree that the site can use them. You can deactivate these cookies at any time, free of charge, using the deactivation options offered to you and recalled below, knowing that this may reduce or prevent accessibility to all or part of the Services offered by the site.

9.1. « COOKIES »

 

A “cookie” is a small information file sent to the User’s browser and saved in the User’s terminal (eg: computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, as well as the date and time of access. Cookies do not risk damaging the User’s terminal under any circumstances.

Hôtel L’Ortega may process the User’s information concerning his visit to the Site, such as the pages viewed, the searches carried out. This information allows Hôtel L’Ortega to improve the content of the Site and the User’s navigation.

Cookies facilitating navigation and / or the provision of the services offered by the Site, the User can configure his browser so that it allows him to decide whether or not he wishes to accept them so that Cookies are saved in the terminal or, on the contrary, that they are rejected, either systematically or according to their issuer. The User can also configure his browser software so that the acceptance or rejection of Cookies is offered to him from time to time, before a Cookie is likely to be saved in his terminal. Hôtel L’Ortega informs the User that, in this case, it is possible that the functions of its navigation software are not all available.

If the User refuses the registration of Cookies in his terminal or his browser, or if the User deletes those registered there, the User is informed that his browsing and experience on the Site may be limited. This could also be the case when Hôtel L’Ortega or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country. from which the terminal appears to be connected to the Internet.

Where applicable, Hôtel L’Ortega declines all responsibility for the consequences related to the degraded functioning of the Site and the services possibly offered by Hôtel L’Ortega, resulting from (i) the refusal of Cookies by the User (ii) the impossibility for Hôtel L’Ortega to save or consult the Cookies necessary for their operation as a result of the User’s choice. For the management of Cookies and User choices, the configuration of each browser is different. It is described in the browser’s help menu, which will allow you to know how the User can modify their preferences in terms of Cookies.

At any time, the User can choose to express and modify his wishes in terms of Cookies. Hôtel L’Ortega may also call on the services of external service providers to help it collect and process the information described in this section.

These types of cookies are only placed on your terminals if you consent to them, by continuing to browse the Hotel L’Ortega website. At any time, the User may nevertheless revoke their consent to Hôtel L’Ortega depositing this type of cookies.

 

Article 9.2. INTERNET TAGS

Hôtel L’Ortega may occasionally use Internet beacons (also called “tags”, or action tags, one-pixel GIFs, transparent GIFs, invisible GIFs and one-to-one GIFs) and deploy them through a partner web analysis specialist likely to be located (and therefore store the corresponding information, including the IP address of the User) in a foreign country.

These tags are placed both in online advertisements allowing Internet users to access the Site, and on the various pages thereof.
This technology allows Hôtel L’Ortega to evaluate visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User.

The external service provider may collect information on visitors to the Site and other websites using these tags, compile reports on the activity of the Site for Hôtel L’Ortega, and provide other related services. to the use of it and the Internet.

 

10. Applicable law and attribution of jurisdiction.

Any dispute in connection with the use of the Hotel L’Ortega site is subject to French law.
Except in cases where the law does not allow it, exclusive jurisdiction is attributed to the competent courts of Rennes.